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OFFICIAL DOCUMENT Updated: January 2026

88malay Privacy Policy – Protecting Your Personal Data in Malaysia

At 88malay, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

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Our Privacy Commitment

88malay's Six Data Protection Principles

This is the foundation of how 88malay handles every piece of personal information entrusted to us by our members across Malaysia.

Bank-Grade Encryption

All data transmitted between your browser and the server 88malay protected with 256-bit SSL encryption – the same standard used by Malaysia's leading banks, including Maybank and CIMB.

No Data Selling

88malay has never and will never sell your personal information to any third party for marketing or any other purpose. Your data belongs to you — it is not a business asset of ours.

Your Data, Your Control

You have the right to access, correct, or request the deletion of your personal data at any time. 88malay provides a straightforward process for you to manage your own information.

Malaysian PDPA Compliance

Privacy Policy 88malay is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are always upheld.

Limited Data Retention

Your personal data is only retained for as long as necessary for the stated purpose or as required by law. Data that is no longer needed will be securely deleted.

Immediate Breach Notification

In the event of any security incident involving your data, 88malay committed to notifying you within the timeframe stipulated under our incident response procedures.

1

Introduction & Scope of This Policy

This Privacy Policy explains how 88malay (referred to as "we", "the platform", or "88malay") collects, processes, stores, and protects your personal information when you use our platform at https://88malay.net.

We understand that trust is the foundation of the relationship between our members and the platform. Every time you register, make a deposit via Touch 'n Go eWallet, DuitNow, or GrabPay, play Live Casino, place a bet on EPL or Liga Super Malaysia football, or simply browse our site — you are entrusting us with certain information. We do not take that trust lightly.

Quick Summary: We collect only the data necessary to manage your account and deliver our services. That data is used for purposes you would reasonably expect – not sold or shared arbitrarily. And you have every right to know and control what we hold.

This Privacy Policy applies to all registered members, prospective members, and visitors to the platform 88malay. By using our platform, you agree to the collection and use of information as described in this document. If you do not agree, please discontinue use of the platform and contact us regarding account closure options.

2

Types of Personal Data We Collect

88malay collects two main categories of information — information you provide to us directly, and information collected automatically when you use the platform.

Information You Provide Directly:

  • Full name as stated on your identity card (MyKad) or passport
  • An active mobile phone number
  • A valid email address
  • Date of birth (for age verification)
  • Payment method details – e-wallet account name for Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX account (Maybank2u, CIMB Clicks)
  • Identity verification documents (MyKad, passport) when required for the KYC process
  • Proof of address such as a utility bill or bank statement dated within the last 3 months

Automatically Collected Information:

Data Type Description Purpose
Device Data Device type, operating system, web browser Platform optimisation
Location Data IP address, estimated country/state location Security & verification
Usage Data Pages visited, session duration, clicks UX improvements
Transaction Data Deposit, withdrawal, and betting history Financial records & audit
Cookie Data Session cookies, preference cookies Platform functionality & marketing

We do not collect information beyond what is necessary to operate your account and comply with legal requirements. The principle of data minimisation is central to how we operate.

3

How We Use Your Personal Data

88malay uses personal information collected solely for legitimate purposes necessary to operate the platform. Here is how we use your data:

  • Account Verification & Security: To verify your identity during login, detect suspicious activity, and protect your account from unauthorised access.
  • Financial Transaction Processing: To process deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX, and to handle withdrawals to your account securely and accurately.
  • Legal Compliance & KYC: To comply with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), anti-money laundering (AML) obligations, and other applicable compliance requirements.
  • Customer Support: To assist you in resolving technical issues, bonus enquiries, payment matters, or any other concerns that require support from our team.
  • Platform Improvements: To understand how members use the platform – which games are popular, where users encounter issues – so we can improve the experience for everyone.
  • Service Communications: To send you important notices regarding your account, updates to our Privacy Policy or Terms & Conditions, and critical security information.
  • Promotions & Bonuses (with consent): If you have agreed to receive marketing communications, we will send you information about the latest promotions, bonuses, and exclusive offers relevant to 88malay.

We do not use your data for automated decision-making that has a significant impact on you without human review. Any account or payment decisions that are disputed can be requested for manual review.

4

Data Sharing & Disclosure to Third Parties

88malay does not sell, rent, or trade your personal information to any third party. This is our absolute commitment. However, there are limited situations where we need to share certain information in order to operate the platform lawfully and securely:

  • Payment Processors: Transaction information that must be shared with payment providers such as e-wallet platforms (Touch 'n Go, GrabPay, Boost, ShopeePay) and the FPX network solely for the purpose of processing your deposits and withdrawals.
  • Technical Service Providers: Companies that assist us in managing the platform's technical infrastructure, bound by strict confidentiality agreements and prohibited from using your data for their own purposes.
  • Game Providers: Game session information required to operate Live Casino games, slots, or Sports Betting with our licensed game providers.
  • Regulatory Authority: When required by Malaysian law, a court order, or a legitimate request from the relevant law enforcement agency.
  • Audit & Compliance: To independent auditors or compliance bodies that verify our platform operations against industry standards.

Our Guarantee: Any third party that receives your data is bound by legally enforceable confidentiality and data protection agreements. They are prohibited from using your data for any purpose other than what is specified in those agreements.

If in the future 88malay involved in a merger, acquisition, or asset sale, members' personal information may be transferred as part of that transaction. We will notify members before their personal information is transferred and becomes subject to a different privacy policy.

5

Security & Data Protection

88malay invests seriously in security infrastructure to ensure your personal and financial data is always protected. The security measures we employ include:

  • 256-bit SSL Encryption: All communication between your browser and our servers is encrypted using the latest TLS protocol, preventing any third party from intercepting your information.
  • Internal Access Controls: Only authorised personnel may access members' personal data, and every instance of access is recorded in a secure audit log.
  • Two-Factor Authentication (2FA): We strongly encourage enabling 2FA on your account for an additional layer of protection against unauthorised access.
  • 24/7 Monitoring: Our continuous threat monitoring system detects and responds to suspicious activity in real time, around the clock.
  • Secure Data Backup: Critical data is regularly backed up to secure, encrypted locations to ensure uninterrupted service continuity.
  • Regular Penetration Testing: Our platform undergoes regular independent security testing to identify and address any vulnerabilities before they can be exploited.

While we take all reasonable precautions, no digital system can be guaranteed to be 100% secure. You also play a role in keeping your account safe — use a strong password and never share your login credentials with anyone.

6

Cookies, Tracking & Similar Technologies

Platform 88malay uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver relevant content. The following are the types of cookies we use:

  • Essential Cookies: Required for the platform to function properly. This includes login session cookies and security cookies. Disabling these cookies will affect platform functionality.
  • Preference Cookies: Saves your preferences such as your selected language and display settings so you do not have to reconfigure them each time.
  • Analytics Cookies: Helps us understand how members interact with the platform — which pages are visited, how long sessions last — so we can continue improving the user experience.
  • Marketing Cookies: Used to display relevant promotions and content to you based on your activity on the platform. You may opt out of these cookies.

You can manage cookie settings through your web browser. Most modern browsers allow you to view, delete, or block cookies. Please note, however, that disabling essential cookies may affect certain platform functions. 88malay.

7

Your Personal Data Rights

As a member 88malay and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request corrections to any personal data that is inaccurate or out of date.

Right to Erasure

Request the deletion of your data, subject to legal retention requirements.

Right to Object

Object to the processing of your data for marketing purposes at any time.

Right to Data Portability

Receive your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

Request that we restrict how we process your data in certain circumstances.

To exercise any of the rights above, please contact our privacy team at support@88malay.net by stating the right you wish to exercise and providing the information needed to verify your identity. We will respond within 30 business days.

Certain rights may be limited where data processing is required to fulfil legal obligations (e.g. financial records for audit or AML compliance purposes). We will inform you if your request cannot be fully accommodated and explain the reasons why.

8

Data Retention Period

88malay only retains your personal data for as long as necessary for the purposes stated in this Privacy Policy, or as required under Malaysian law. Below are our data retention guidelines:

  • Active Account Data: Retained for as long as your account remains active at 88malay and for a reasonable period after account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements for financial records and tax compliance.
  • KYC Documents: Retained for the duration the account is active, plus an additional 5 years after account closure in accordance with AML requirements.
  • Log & Security Data: Retained for 12 months for security investigation and dispute resolution purposes.
  • Marketing Data: Retained until you withdraw your consent to receive marketing communications.

When data is no longer needed and there is no legal obligation to retain it, 88malay will securely delete or anonymise that data using approved procedures.

9

Changes to This Privacy Policy

88malay reserves the right to update or amend this Privacy Policy from time to time in line with changes to our business practices, legal requirements, or new technologies we adopt.

When we make significant changes to this Privacy Policy, we will notify you via:

  • A notification email sent to the email address registered to your account
  • In-platform notice upon your next login
  • Update the "Last Updated" date at the top of this document

Continued use of the platform 88malay after any changes to the Privacy Policy take effect will be considered your acceptance of the amended policy. If you do not agree with the changes, you have the right to close your account by contacting our support team.

We encourage you to review this Privacy Policy periodically. The latest version is always available at https://88malay.net/privacy-policy.

10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 88malay handles your personal data, we encourage you to reach out to us directly. We will make every effort to address your concerns promptly and transparently.

  • Privacy Email: support@88malay.net (please state "Privacy Inquiry" in the email subject line)
  • Live Chat: Available 24/7 directly within the platform 88malay
  • Response Time: We aim to respond to all privacy-related enquiries within 5 business days and to process data rights requests within 30 business days.

Unresolved Complaints: If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter to the Department of Personal Data Protection Malaysia or the relevant authority under applicable Malaysian law.

We value every piece of feedback from our members, as it helps us continually improve our privacy practices. 88malay committed to being a platform that is not only entertaining, but also responsible in handling the trust you place in us.

Register with Confidence – Your Data Is Safe with 88malay

A secure platform, a clear policy. Register now and enjoy a Welcome Bonus of up to RM888.

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FAQs

Questions About the 88malay Privacy Policy

Absolutely not. 88malay has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and never will. Your data is only shared in very limited circumstances — with payment processors to handle your transactions, technical providers who support platform operations, and law enforcement authorities when required by Malaysian law.

You may submit a data access request by contacting us at support@88malay.net with the email subject "Data Access Request". Please provide your full name and the email address registered to your account so we can verify your identity. We will process your request within 30 business days and provide a copy of the data we hold about you in a readily readable format.

Yes, you have the right to request the deletion of your personal data. However, please note that some data may not be fully erasable if it is required to fulfil legal obligations — for example, financial records that must be retained for 7 years under Malaysian law. We will clearly inform you which data can be deleted and which must be retained, along with the reasons why.

In the event of a security incident involving members' personal data, 88malay has established incident response procedures in place. We will: (1) immediately contain and control the incident, (2) notify affected members within the stipulated timeframe, (3) report to the relevant authorities if required by law, and (4) implement preventive measures to ensure it does not recur. Transparency with our members is a priority in such situations.

Yes, you can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link found at the bottom of any marketing email we send. You may also update your communication preferences through your account settings or by contacting us at support@88malay.net. Please note that even if you opt out of marketing emails, we will still need to send you important service emails related to your account, such as transaction confirmations and security notices.

Privacy Assured, Entertainment Without Worry

Join 88malay – A Platform You Can Trust

Your data is protected, our policy is transparent, and our support is available 24/7. Register for free today and claim a welcome bonus of up to RM888 to kick off your entertainment experience with 88malay.

Have a privacy question? Email us at support@88malay.net

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